Privacy Policy
Last updated on 9 June 2026
Welcome to Master of Coin Accountants ("we", "us" or "our"). This Privacy Policy explains how we collect, use, share and protect your personal information when you visit our website, contact us, or use our accountancy services. We are committed to protecting your privacy and handling your personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We are registered with the Information Commissioner's Office (ICO) under registration number [ICO registration number], and as an ACCA-regulated practice we are bound by the professional and ethical standards of the Association of Chartered Certified Accountants.
1. Information We Collect 1.1 Information you give us We collect personal information you provide when you contact us, request a quote, or engage us as your accountant. Depending on the service, this may include your name, address, email address, telephone number, date of birth, National Insurance number, Unique Taxpayer Reference (UTR), and proof of identity. 1.2 Financial and business information To provide accountancy, tax, payroll, bookkeeping and related services, we collect financial and business information such as income and expenditure, bank details, VAT and tax records, payroll data, and company accounting records. This may include personal information about third parties (for example your employees), which you provide to us so that we can carry out our work. 1.3 Website usage information When you use our website, we may automatically collect information such as your IP address, browser type, device information, and the pages you visit. This helps us understand how the site is used and improve it.
2. How We Use Your Information We use your information to: provide, maintain and deliver our accountancy and related services; meet our legal and regulatory obligations, including anti-money-laundering (AML) identity verification and "know your client" checks; prepare and file returns and accounts with HMRC, Companies House and other authorities on your behalf; communicate with you about your account, our services, and relevant deadlines; send you updates or information you have requested (you can opt out at any time); analyse website usage and improve our services.
3. Our Lawful Basis for Processing We only process your personal data where we have a lawful basis to do so. Depending on the situation, this will be: Contract – where processing is necessary to carry out the services you have engaged us to provide; Legal obligation – where we are required to process data to comply with the law, including tax and anti-money-laundering legislation; Legitimate interests – to manage and improve our business and communicate with our clients, provided this does not override your rights; Consent – for example, where you have asked to receive marketing communications. You can withdraw consent at any time.
4. Sharing Your Information We do not sell or trade your personal information. We will only share it where necessary to provide our services or meet our legal obligations, including with: HMRC, Companies House and other government bodies and regulators; the Association of Chartered Certified Accountants (ACCA) and other professional bodies, for example as part of practice monitoring or quality reviews; trusted third-party service providers who help us run our business, such as accounting and tax software providers and secure data storage providers, who are bound to keep your data confidential and secure; your previous or new accountant, with your authority, when handing over information; law enforcement or other authorities where we are legally required to do so.
5. Cookies and Similar Technologies We use cookies and similar technologies to help our website function and to understand how it is used. You can control or disable cookies through your browser settings, though some features of the site may not work properly as a result.
6. How Long We Keep Your Information We keep your personal data only for as long as necessary. For accounting and tax records, we generally retain information for at least six years after the end of the relevant tax year or the end of our engagement, in line with HMRC requirements and our professional obligations. After this period we securely delete or anonymise your data unless we are required to keep it for longer.
7. Your Data Protection Rights Under UK GDPR you have the right to: access the personal data we hold about you; request correction of inaccurate or incomplete data; request erasure of your data in certain circumstances; object to or restrict our processing of your data in certain circumstances; request portability of the data you have provided to us; withdraw consent at any time where we rely on it. To exercise any of these rights, please contact us using the details below. Please note that some rights are limited where we are legally required to retain your information, for example for tax purposes.
8. Security We take reasonable technical and organisational measures to protect your personal information against loss, misuse and unauthorised access. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
9. Children's Privacy Our website and services are directed at adults and businesses, not at children under 18. If you believe a child has provided us with personal information, please contact us and we will take steps to remove it. 10. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Last updated" date above. We encourage you to review this page periodically. 11. How to Complain If you have concerns about how we handle your personal data, please contact us first so we can try to resolve the matter. You also have the right to complain to the Information Commissioner's Office (ICO) at any time — visit www.ico.org.uk or call 0303 123 1113. 12. Contact Us If you have any questions about this Privacy Policy or your personal data, please contact us: Master of Coin Accountants First Floor, 109 Towngate, Leyland PR25 2LQ Telephone: 01772 915001 Email: support@moc.accountants